Ask question

This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

How can I fix the error messages when filing my online 90-day report in Thailand?

90-day reporting visa rules immigration Thailand expats error messages in-person reporting Section 38 app

Nov 25, 2021

3 years ago

Doreen **********

ORIGINAL POSTER

Last year I used to do all my 90-day reports online. However, now about a year later, mine still gives error messages, ever since the online 90-day reporting stopped working for everyone. Is there a way to fix this?

721

views

2

likes

33

all likes

22

replies

1

images

3

users

TLDR : Answer Summary

The user is experiencing error messages while trying to complete their 90-day report online due to the system's issues with the online reporting process. Other users suggest that discrepancies in the information entered can lead to errors and recommend submitting the report in person as a possible solution. Additionally, they mentioned using the Section 38 app for reporting.

Pelle Eriksson

Pelle Eriksson★★★★★

Absolutely Bangkok's best service I highly...

recently on Facebook

Luca G.

Luca G.★★★★★

I used this agency for my DTV Visa...

recently on Google

Trusted Thai Visa Agent

OVER 100,000 EXPATS SERVED

#1 VISA AGENT IN THAILAND

Tal **********

Which app you're using...

Use Section 38

Like

Reply

Tal **********

@Frédéric ****************

Get inside the app and you'll see the changes that they made inside the app.

There is an option to do the 90 days report

Like

Reply

Frédéric ******************

How is she supposed to register in the app, she has no property papers. You need to upload the house booklet to register as a house master.

Like

Reply

Jonathan *******

@Frédéric ****************

Your landlord can do that or sign a power of attorney form (+ provide the required documents)

Like

Reply

Reply to

Jonathan *******

Reply

Tal **********

@Frédéric ****************

You're wrong, they changed it...

Like

Reply

Frédéric ******************

they changed what? Could you be more explicit instead of keeping people in mystery?

Like

Reply

Tal **********

@Frédéric ****************

Update your app first...

Like

Reply

Reply to

Tal **********

Reply

Doreen **********

ORIGINAL POSTER

App? I downloaded the official app but it won't let me log in

Like

Reply

Tal **********

@Doreen *********

Like

Reply

Frédéric ******************

section 38 is not the app for the 90 days reporting. This is for the host to declare a foreigner is living at their place.

Like

Reply

Doreen **********

ORIGINAL POSTER

I don't understand what you mean. I want to do a 90 day report. A TM30 is something different

Like

Reply

Tal **********

@Doreen *********

Download the app and you'll understand...

Thank me later

Like

Reply

Frédéric ******************

I have the section 38 app, because I am accommodating myself. But I still don't understand what you mean for the 90 days reporting.

Like

Reply

Jonathan *******

@Frédéric ****************

After filing the TM30 , every 90 days you must do a residence notification and submit a TM47 form. This is known as a 90 day report

Like

Reply

Frédéric ******************

@Jonathan ******

I know. You missed the beginning of the discussion.

The TM30 is the duty of the landlord.

The 90 days report is the duty of the foreigner.

I don't believe then that you should use the landlord app for the 90 days report like Tal Guterman told the OP.

Like

Reply

Jonathan *******

@Frédéric ****************

oh I see apologies, I either missed it or didn't see.

Like

Reply

Reply to

Jonathan *******

Reply

Tal **********

@Doreen *********

Try what I've said...

Like

Reply

Reply to

Tal **********

Reply

Stuart *********

If the information in the system differs from what you’re entering it will throw up an error. The only real way to fix this is to do an in person report and hope that it’ll work for your next one.

Like

Reply

Doreen **********

ORIGINAL POSTER

@Stuart ********

The information I enter is exactly the same as last year and still it doesn't work

Like

Reply

Frank ********

I had the same problem. At immigration, I was told that it is new that you have to make the 90-day declaration in person after an extension. Funnily enough, my app reports that I have overstay. Immigration said that this would now change after the 90-day notification - but it hasn't changed. Apparently the online and app systems are not linked.

Like

Reply

Stuart *********

@Doreen *********

The system was down for ages earlier in the year. Any interactions you had with immigration whilst it was down wouldn’t be reflected on their database, so you’re telling them one thing, their system has different information so it throws a wobbly. Hence the only way to fix this is an in person filing (or by mail) and them updating your information correctly.

Like

Reply

Doreen **********

ORIGINAL POSTER

@Stuart ********

Thank you

Like

Reply

Reply to

Doreen **********

Reply

Thai Visa Advice and Everything Else

... members · 60% approval rate

The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.

Thai Visa Advice and Everything Else

View the Conversation

Thai Visa Advice and Everything Else

What should I do if I encounter an error while filing my 90-day report online for Thai immigration?

6 comments

3 years ago

What should I do if I'm experiencing issues completing my 90-day report online in Thailand?

3 comments

3 years ago

What should I do if my 90-day report won't go through online?

19 comments

4 years ago

What should I do if the Thai immigration app for 90-day reporting is not working?

13 comments

4 years ago

What should I do if I receive an error message while trying to submit my 90-day report online in Thailand?

21 comments

4 years ago

What should I do if I can't complete my 90-day report online for my visa in Thailand?

18 comments

4 years ago

Why am I unable to complete my first 90-day report online in Thailand?

12 comments

4 years ago

What should I do if I'm unable to submit my 90-day report online in Thailand?

8 comments

4 years ago

What can I do if I encounter errors while filing my 90-day report online in Thailand?

8 comments

4 years ago

What are the solutions for submitting the 90-day report online in Thailand?

26 comments

4 years ago

What should I do if I encounter errors while trying to submit my 90-day report online in Thailand?

19 comments

4 years ago

What should I do if I'm having trouble submitting my 90-day report using the Immigration application in Thailand?

6 comments

4 years ago

How can I successfully complete the 90-day notification report online in Thailand?

17 comments

4 years ago

What are the common issues with the online 90-day report system in Thailand?

19 comments

4 years ago

What Should I Do If the 90-Day Online Report System Isn't Working?

6 comments

5 years ago

What should I do if I encounter an error while trying to submit my 90-day report online on a marriage visa in Thailand?

9 comments

5 years ago

Why Am I Experiencing Issues Submitting My 90-Day Report Online in Thailand?

4 comments

5 years ago

What should I do if I encounter issues submitting my 90-day report in Thailand?

17 comments

5 years ago

What should I do if I encounter issues with my 90-day online report in Thailand?

3 comments

6 years ago

What should I do if I encounter an error while trying to do the Online 90 days reporting in Bangkok?

0 comments

6 years ago

What should I do if I'm facing an error while trying to submit my 90-day report online in Thailand?

0 comments

6 years ago

Why is my online 90-day report not working in Thailand?

11 comments

6 years ago

What should I do if my online 90-day reporting for Thai immigration gives an error?

10 comments

6 years ago

What should I do if I encounter an error while filing my 90-day report online in Thailand?

8 comments

7 years ago

What should I do if I encounter issues while submitting my 90-day report online in Thailand?

16 comments

7 years ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.