We just got through on the phone and they said they are very busy. Currently only processing visas for Feb/March and our is for April. It'll be tight but hopefully it will come in time. Thanks all.
Thanks, yes they just replied to one of my emails but completely ignored what I actually said. I said I applied over a month ago and have had no response. They said I would get a PDF and that it should take three weeks and to apply no more than three months in advance? I wasn't asking for general info, but rather whether they had received the application. We just tried calling them again now and no answer. Will keep trying. It is frustrating as we have flights booked, house booked, car booked and so far they seem to be a very difficult embassy to engage with.