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What should I do if my visa application is rejected due to name errors in Thailand?

visa application issues Thailand visa rules error correction expat experience immigration process online application glitches reapplication process visa types

Feb 15, 2025

7 days ago

Joe ***********

ORIGINAL POSTER

Wow, just got rejected by Los Angeles. All they said was, 

"Your visa application has been rejected. Please reapply visa, the name on the application is incorrect. Please fill in the name/middle name/surname/suffix or “-“ or spacing, no more no less, exactly as it appears on the travel document /passport."

I went back in and submitted a new application, this time trying to understand what could have gone wrong. At the final step before submitting, it looks like the system randomly deleted my middle name. I went back to the beginning and filled everything in again. At the final step, my middle name was there. I guess that's it. The first time, I guess I thought maybe it was blank there for a reason, because of course I filled in my middle name. 

The lesson is to expect glitches and carefully review the boxes before submitting. That's a great way for them to get extra money on more applications.

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TLDR : Answer Summary

A user recounted their experience of having their visa application rejected by the Los Angeles embassy due to an error with their name. They discovered that the online application system had omitted their middle name when they tried to submit, leading to the rejection. The comments revealed that this issue is not isolated, with others experiencing similar glitches such as incorrect birth dates. Participants discussed frustrations with the application process, potential refund eligibility for application fees, and the unreliability of the system, stressing the importance of carefully reviewing all entries before submission.

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Andrew ******

The only way they should reject an application for an error like this is a physical / paper application. That way there is dead nuts proof you actually made the mistake. Anything can happen on a digital application. I could easily be no fault of your own.

6 days ago

George **********

Ahhh, u got done with the ol’ machine changes your details ‘glitch’

6 days ago

Paul ****

Did you auto fill the fields from your browser or typed by hand?

6 days ago

Joe ***********

ORIGINAL POSTER

@Paul ***

. Pretty sure it was by hand. The second time I did it, I noticed that the background on two name boxes was dark and the background on one of them was lighter. After refreshing and checking it a few times, finally all the backgrounds to the name boxes were darker. That seems to be some kind of mysterious detail to pay attention to.

6 days ago

Reply to

Joe ***********

Johnny ********

It could be a browser issue. There once was a time when Thai websites only functioned well with Internet Explorer.

6 days ago

Lulu ****

Such a scam🥲🥲

6 days ago

Jorge *********

Try with Thai DOB

7 days ago

Grecia ***********

Did you have to pay the fee again to make changes?

7 days ago

Joe ***********

ORIGINAL POSTER

@Grecia **********

. Yep, only option is to redo the whole thing.

6 days ago

Reply to

Joe ***********

Christopher ********

It kept changing my date of birth. So I took a screenshot of that and explained that the visa should not be rejected due to the error with the website as I have demonstrated there is a technical issue.

The visa was approved without asking for additional documentation

7 days ago

Jonas *************

@Christopher *******

any government website in Thailand is yes not working correctly......

6 days ago

Marb ********

@Christopher *******

wow this also happened to me and I just accepted my fate and applied again lol

6 days ago

Christopher ********

@Marb *******

I knew they would deny it if it was wrong but, in order to get a refund from my credit card if they denied me I included it. The website should work properly.

6 days ago

Marb ********

@Christopher *******

yep, tbh wouldn’t surprise me at all if it’s done purposefully. So many people constantly posting the same issues yet they do nothing about it. Free money from everyone having to reapply

6 days ago

Reply to

Marb ********

Daniel ****

Sorry to hear this. Were you on pending approval?

7 days ago

Joe ***********

ORIGINAL POSTER

@Daniel ***

. Yes, was after 3 week wait.

6 days ago

Daniel ****

@Joe **********

oh man. So pending document check for 3 weeks? Or pending approval for 3 weeks? If it’s the latter I’m in the same boat.

6 days ago

Reply to

Daniel ****

Paul *********

I find that a lot if Thai websites fail this doesn’t surprise me

7 days ago

Christopher ***********

Thanks for your information. You most certainly shouldn’t have had to pay for a fresh application in the circumstances. Have you (or will you) try to obtain refund for your first application?

7 days ago

Anna *********

@Christopher **********

seriously 🤣Your responsibility to check the details are correct Glitches have always been there and have been mentioned thousands of times

6 days ago

Anna *********

Anyone who has done any research on this visa would know that the form

Is glitchy and that you will

need to pay for another application if the first is rejected

@Christopher **********

6 days ago

Christopher ***********

@Anna ********

Yes, seriously. As another poster mentioned, revisiting a previous page caused change. No reasonable person would anticipate data changing if they hadn’t amended anything.

6 days ago

John *******

@Christopher **********

- unfortunately, this is something that has been talked about multiple times on this page. One will not get a refund.

6 days ago

Reply to

John *******

Stuart *********

@Christopher **********

That’s not going to happen. Before they all went online some embassies would only take the fee if everything was correct at application time.

Now they’re all on the evisa system there are no refunds. The onus is on you to ensure everything is 100% correct - even if there are glitches in the system. Sucks for sure. But that’s how it is.

7 days ago

Reply to

Stuart *********

Dustin **********

My friend was just applying and whenever he returned to the page where you put your DOB, it would change it by one day. He corrected it and when he went back, it changed it again. As long as he didn’t navigate to that page again after fixing it, it would show up correctly in the main application page. So there are definitely some glitches and it isn’t just reading passport data incorrectly.

7 days ago

Christopher ***********

@Dustin *********

Thanks for this. The information could assist Joe?

7 days ago

Reply to

Christopher ***********

Wannikea *********

The machine reading of the passport data page document scan is unreliable and manual input is needed to correct the errors, as well as a visual inspection of the retained data to ensure that it was read properly.

7 days ago

Toni *******

@Wannikea ********

yes. I got denied first because it removed 1 letter from my last name, after i corrected it, because i saved and continued later. I think it reread the biodata after i continued the application

7 days ago

James ********

@Wannikea ********

wise advice ✅

7 days ago

Christopher ***********

@Wannikea ********

Thanks. Further confirmation that nobody should have their application rejected for website software failures.

7 days ago

Toni *******

@Christopher **********

its a joke they cannot make corrections