About to book my 10-day Alternative Quarantine package for Phuket. Thai Airways airport office in Australia just emailed me saying passengers who are unvaccinated cannot fly into Phuket & that you will only be allowed the 10-day Alternate Quarantine in Bangkok. Is this correct? The Thailand Pass lists AQ Hotels in Phuket, so now I’m a little confused. Here’s the email:

“The Thai Airways airport office have advised, passengers cannot be unvaccinated to go to Sandbox Phuket. You will only be allowed Alternate quarantine in Bangkok 10 days.”

I have my ASQ in Phuket (via Agoda)on Feb 18. Flying from San Francisco to Singapore, then direct to Phuket. My COE has been rejected 3 times. Any recommendations would be great!