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What should I do if I can't upload biodata while applying for a 60-day visa for Thailand?

60-day visa Thailand visa application upload issues biodata upload visa troubleshooting expat advice UK to Thailand visa e-visa photograph requirements

Feb 23, 2024

a year ago

ORIGINAL POSTER

I've been trying to apply for a 60 day visa from the uk,when I get to UPLOAD BIODATA nothing happens,it let's me upload a recent photo its doing my head in 🙉🤣am I missing something,thanks in advance for any help 🙏

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TLDR : Answer Summary

Users are experiencing difficulties with the biodata upload portion when applying for a 60-day visa. Common recommendations include using different devices (with some users suggesting an iPad or laptop), ensuring the photo is in JPEG format, and minimizing file size. Others have had success by converting documents to PDF format or compressing image files. Overall, troubleshooting often involves changing the method of upload or the file type.

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Ricky ******

Take a pic of your passport, compress it (photo compressor) then it should upload.

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Andrew ***********

Tried before I came wouldn't let me upload flight details gaveup after the 10th attempt and decided to do 3 months here instead of 4

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Steve ******

ORIGINAL POSTER

@Andrew **********

I keep trying just won't let me do it on phone.i want 60 days because I'm getting retirement visa and the agent keeps my passport for 30 days 🙉

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Brandon ************

agent keeping your passport for 30 days is quite the red flag

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Steve ******

ORIGINAL POSTER

@Brandon ***********

she did it with 2 of my mates everything was fine,maneerat soi

****

pattaya 👍

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Steve ******

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Andrew ***********

try a computer it was easier just I couldn't upload my flight details

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Andrew ***********

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Damien ********

Had same problems…changed documents to pdf and it went through ?!

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Noel *********

I found my phone worked better...had to crop photos first.... applied Sunday and got it Monday...

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Michael ********

Try to sent as PDF if the passport scan not work

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Neil ********

I found using an iPad helped. You can also then take pictures on the spot and upload.

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John ********

I've only used this e-visa once and found it a nightmare initially. Tried it loads of times on phone, but eventually gave up. Copied all relevant docs., to my Windows laptop, went through the same procedure and it all went ok.

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Kevin *******

I used a mobile and put it on landscape worked fine. Got my visa back in 1 day.

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James ********

Everything HAS TO BE JPEG!!!!

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Keith *******

Send the photo to your phone then upload from your phone, it reduces the MB size

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Steve ******

ORIGINAL POSTER

I've tried on the phone cheers 👍

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Keith *******

it's the size of the photo in MB I think, or needs to be a JPG

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Keith *******

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Steve *******

Upload a recent photo of your passport data page

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Paul *******

As Katrin try different computer or format it doesn’t seem to like some ways.

I used a I pad that worked but my lap top better.

Best of luck

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Katrin *******

Try on the computer

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Steve ******

ORIGINAL POSTER

I'll fire laptop up and try it 👍

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Steve ******

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Darin ********

I’m having the same problem in Australia

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Steve ******

ORIGINAL POSTER

thank you I'll fire laptop up 🙏👍

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Steve ******

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