What are the experiences with booking flights through Scoot and lastminute.com?

You think lastminute.com is a safe bet, due to the name. But it isn't. Many of my few serious issues were with these fucking idiots. I remember being without a hotel room around 4am new years Day in Bangkok with no response. Never use lastminute.

Have never had a problem with Scoot here out of Australia but I've always booked direct though them not a 3rd party website

Always booked direct with Emirates excellent service

Why book 3rd party, I'd rather pay £50 extra to book direct. A big shout out to Qatar Airways, I've cancelled twice with them in the last year full refund within 3 days no questions, it seriously is worth booking direct

If you booked on a credit card, call your card and ask for a 'Section 75' against LastMinute. You should get a full refund

scoot are fucking cnuts. i will never use them again.

Back on March 2nd bought full flex with Lastminute for a flight on June 10, asked to change to March 8 they emailed me and said they had forwarded my request to the relevant department and after that I never heard back. Now they advise my ticket is non refundable and a voucher is up to the discretion of the airline. Currently in the process of dispute through Visa Credit Card to turn the transaction around.

Stay away from Lastminute!

that’s awful. thanks for the heads up i will avoid these in the future. i hope you get a full refund from your bank. enjoy your holiday mate 👍🏼

Hope you booked on a Credit Card, contact them to claim your money back

Ive seen scoot before, I have always avoided booking with them just because of the name scoot, silly name says you will be dealing with silly people lol

I don’t get why people continue to use a third party website to book a flight online when you can book direct? It would save so much risk of miscommunication

Sorry for you mate. I was almost in the same boat with you. I flew to Bangkok with that Scoot flight you missed (TR 753 on 12th), and actually I almost decided to book with Lastminute because they offered the best price according to my search on Skyscanner. But I did a bit of search on google and found negative reviews and so I decided to spend a few more quids to book on the website of Scoot.

I would say the flying experience was awful for me. I am 1.9 metres tall and overweight and they gave me a middle seat despite my request for a window or aisle seat. I sat in the middle of two big guys. The dude who sits in front of me stored some of his shit under his seat, restricting my legs. He also reclined his back of the seat to maximum for most of the journey. You can imagine the nightmare. In the last hour of the trip I went to the toilet and found that nearly ALL the seats with additional leg room are EMPTY. The cabin service was not satifactory.

The price is really good but I don't think I will use this flight again. I have flown with other budget airlines and found them better.

Never book with a agent. Your asking for trouble especially through an scamdemic

Also make sure you go to the right Gatwick Terminal for Scoot. It is now Gatwick South. Not North as before. South Terminal opened up 3 wks ago 😊

You cannot check in online. You need to present Thai Pass, Vax Cert, insurance cert, test receipt, and hotel receipt to airline staff.

Just shows why you should book direct with an airline and not with a 3rd party. A quick look on Scoot's website shows they don't fly that route on Thursdays.